Alojamento de floresta no Amazonas: uma análise para classificação

Abstract

This study addresses the need to implement a rating system that includes hotel accommodations forest, given that the current Brazilian system of hotel classification, SBClass provides criteria that regulate some lodging facilities, typical of most urban areas. The SBClass, implemented by the Ministry of Tourism (Tourism Ministry) in 2010, still does not consider hosting means peculiar to some regions in Brazil, such as the Amazon. It is noteworthy that a classification system that drives the structure and quality of services are recognized. The study therefore aimed to recognize the main typological universe of rental subsidies for forest and present a classification model specific. Secondary data and primary research were explored and described from qualitative and quantitative analysis in three projects in the Amazon. It was considered that, although with similar geography and physical structure, the barracks investigated do not have the same standard in the quality of services offered. Moreover, the proposal superficially know the official organ of the State Tourism Accomodation for classification of forest, which compromised their opinions about the influence of a classification system in tourism and its chain. Likewise, it was found that only 30% of guests have some knowledge of hotel classification and its essence. Thus, it is suggested that the SBClass is diffused by the Tourism Ministry and other relevant bodies and that discussions about a specific classification are mature. These are the main benefits with a view to improving services and thereby strengthening sustainable practices in tourism